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Heritage Manor
Provider 680® Bed Alarms Improve Patient Safety
As an assisted living and retirement community with a reputation for delivering superior care to its residents, Heritage Manor Enterprises has been upholding these standards for more than forty years. A few years ago, the staff of the 110-bed Streator, Illinois facility recognized that a new nurse call system could drastically improve staff workflow and patient care, creating a better overall experience for their patients.
New Nurse Call System Requirements:
Any new system that Heritage Manor implemented needed to:
- Provide a quieter and more efficient paging system
- Streamline patient to staff communication
- Support auxiliary inputs to help reduce patient accidents
Heritage Manor Chose the Jeron’s Provider 680® Nurse Call Solutions:
Some of the key implementations at the facility included:
- Quiet Pocket Paging - patient calls instantly route to the appropriate caregiver’s pager, which cuts response times and eliminates the possibility of missing overhead pages; a quieter environment is also appreciated by the patients who found the old system noisy and irritating
- Fall Prevention - bed alarm urgent call indicators and personalized pages allow staff to prioritize their calls based upon level of care, driving efficiency and reducing the number of bathroom accidents
Heritage Manor customized their Provider 680 system to streamline communication and improve patient safety. The feedback was immediately positive with decreased staff workloads and fewer patient falls compared to the past. The increased time to devote to patients was exactly what the staff wanted from their new nurse call system.
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