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Rhode Island Hospital
Crisp and Clear Audio Improves Interdepartmental Communications
As the state’s largest general acute care hospital with more than 35,000 patients admitted annually, effective staff communication at Rhode Island Hospital is critical. Located in Providence, Rhode Island, the 719-bed facility prides itself on delivering quality patient care using modern technology. A few years ago, Jeron's system replaced the aging nurse call to drastically improve overall communication and staff workflow.
New Nurse Call System Requirements:
Any new system that Rhode Island Hospital implemented needed to:
- Streamline patient-to-staff and staff-to-staff communication
- Provide a sophisticated system to update and manage patient information
- Improve interdepartmental communication with an intercom system
Rhode Island Hospital chose Jeron’s Provider 680® Nurse Call and Spectrum® 460 Intercom Solutions:
Some of the key implementations of both systems at the facility include:
- Intuitive Operation - administrative staff creates assignments with the simple touch of a button while staff can answer patient calls directly from staff areas
- Patient Information - color-coded maps on the Touchscreen Master allow nurses to remotely check-in on their patients and the Electronic Whiteboard with ADT integration provides patient data without manual entry
- Crisp and Clear Audio - Spectrum 460 digital signal processing improves voice clarity of staff members working in Support Service Areas or Operating Rooms with poor acoustic conditions
After a few training sessions, both Jeron systems were favorably received by the staff. The Touchscreen Master allowed for quicker distribution of staff assignments and faster retrieval of patient information than was ever available in the past. Plus, combining the Provider 680 Nurse Call system and Spectrum 460 Intercom system created an environment with clearer communication, improved workflow and superior staff devotion to their patients.
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