Benchmarking Response

Management Reports for Benchmarking Response and Improving Performance

Provider® 680's Executive Information System (EIS) is a reporting tool that allows facilities to create a benchmark for response time and monitor staff performance. Comprehensive call data and customized reports enable nursing management to identify and correct bottlenecks, improving workflow.

• Defined Benchmarks - customizable reports can flag calls that are not answered within a predefined amount of time, allowing managers to address deficiencies before patient satisfaction is affected
• Customized Reports - from detailed patient call logs to an entire system's call data, managers can generate a variety of reports to fit their needs
• Staff Assignment Tool - reports help facilities create balanced workloads by identifying bottlenecks and redistributing staff assignments, increasing workflow
• Liability Management - reports can be used for liability management to effectively document supportive call data